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Tax Resolve

Tax Investigation Support for Accountants

When a client's tax affairs turn into an HMRC investigation or dispute, we handle the specialist work and you continue to act for the client.

Investigation work is different from compliance work. It runs to HMRC's timetable, turns on procedure and can occupy a disproportionate share of a general practice's time.

TaxResolve works with accountants in practice whose clients are facing an enquiry outside the firm's normal area of work. We can take on the matter in full, or advise in the background while your firm remains the point of contact with HMRC.

When firms bring us in

  • A client has received a COP9 or COP8 letter
  • A routine compliance check has widened in scope
  • HMRC is alleging deliberate behaviour
  • A disclosure covering several years is needed
  • Offshore income or assets have come to light
  • A penalty or assessment needs to be challenged
  • The matter is heading toward review or tribunal
  • The enquiry touches the firm's own earlier work
An empty meeting room with a long table and chairs

How working together works

We work alongside existing advisers, not in place of them.

  • You keep the client

    TaxResolve deals with the investigation or dispute. Accounts, returns and day-to-day advice stay with your firm.

  • A defined scope

    What we are handling, and what remains with you, is agreed at the start so nothing is duplicated or missed.

  • You stay informed

    With the client's agreement, you are kept up to date on correspondence, strategy and progress.

  • Your records matter

    Your knowledge of the client and the working papers behind the returns are often central to establishing the position.

What happens after you refer a matter

  1. 1. Uncertainty

    Review

    We review the HMRC correspondence and the background to your case.

  2. 2. Control

    Establish the position

    We identify the relevant facts, tax issues, records, potential exposure and areas requiring further investigation.

  3. 3. Strategy

    Set the strategy

    We agree a clear approach to correspondence, disclosure, evidence and engagement with HMRC.

  4. 4. Representation

    Represent

    Where appointed to do so, we manage the tax and accounting aspects of the enquiry and communicate with HMRC.

  5. 5. Resolution

    Resolve

    We work toward an appropriate conclusion and help address any underlying tax or accounting issues identified during the case.

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Referring a client

Use the case review form and choose "I am the accountant or adviser". Tell us what HMRC has sent, the taxes and years involved and any deadline. Please do not include client-identifying details until we have confirmed how they should be shared.

Formal engagement, and any authority to deal with HMRC, is always agreed with the client directly.

Discuss a Client Matter

A client facing an HMRC investigation?

Bring in specialist support early and keep the client relationship where it is.